End-user 30 Day Money Back Guarantee
Cymouse includes a thirty-day (30) money back guarantee. If your Cymouse does not perform as advertised or expressed by Maui Innovative Peripherals, Inc., contact Maui Innovative Peripherals within thirty-days for a full refund of the purchase price. In order to return or exchange Cymouse, you must contact us at or send email to within 30-days of your original purchase to obtain a Return Merchandise Authorization (RMA) number from Maui Innovative Peripherals, Inc. Cymouse must be returned in the original packaging with all of the original parts, including the user guide. Proof of purchase is required. A copy of the original dated receipt must be included pass drug test with the unit. The RMA number must be printed clearly on the outside of the package. Please note: Any shipping and/or handling laptop batteries charges on the original order cannot be refunded. Maui Innovative, Inc. is not responsible for shipping costs or damage on returned items. Units to be returned should be packed carefully. Maui Innovative cannot provide credit for a return if receipt cannot be confirmed. We recommend that you use a delivery service that can be tracked and or insured. Customer Support will provide you with all necessary shipping information for return of the product. Also see Maui Innovative Peripherals 120 day Replacement Warranty.